Health and Design

Frequently Asked Questions

Are you a Manufacturer or a Trader?
We are a genuine Manufacturer. Our Marketing and Sales office is located in Hong Kong and our Manufacturing arm is located in Shenzhen.
Our 100% self-owned factory has dealt with custom Cosmetics Accessories for the past 18 years. With an in-house tooling shop and molding plant, we offer the complete steel product development cycle under one roof. With our complete product development process from designing parts and building molds to launching into full-blown production — you will reduce the risks of working with multiple vendors, improve time to market and lower your costs.
What products do you manufacture?
Eyelash Curler, Tweezers, False Lash Applicators.
For existing clients, we do accept special projects going beyond this scope.
Do you create Tailor-Made products based on specific designs?
Yes we provide tailor-made products as we are a One-Stop-Shop for custom Eyelash Curler, Tweezer or False Lash Applicator projects, from molds to final products. We offer support throughout the entire process: Design, Product Development, Manufacturing, Quality Control, Packing and After-Sales service.
Is any there MOQ requirement? What is your MOQ?
Yes, there will be a “Minimum Order Quantity” requirement to cover our cost of production. MOQ will be calculated independently.
Do you have any certification?
Yes, our factory has been audited by SGS for ISO 9001:2015 and ISO 14001:2015.
Do you sign NDA?
Yes we have signed NDAs which have been strictly enforced inside our Factory and our Hong Kong Office.
Is your factory vetted by local authorities?
Yes, our factory is vetted by local authorities for Fire Safety, Social and Manufacturing compliances.
Do you purchase Social Security for your workers?
Yes, all our workers have social security and we purchase extra insurance for the workers dedicated to punching and polishing machines.
Do you authorize Audits or Quality Control inspections performed at clients request?
Yes, we do authorize Audits or Quality Control inspections.
Our whole-process quality control system ensures that our customers receive the qualified products identical to the prototype they approved before mass production. We do apply pre-production QC, in-process QC and before-shipment QC.
Our partners are free to schedule inspections for their Purchase Orders.
Do you provide Quality Production Samples?
Yes, we provide them upon request.
What are your shipping terms?
We provide EXW, FOB, CIF, DAP and DDP.
What Port are you shipping from?
Yantian, Shenzhen.
Is it possible to have the packaging printed with our branding and design?
Yes, we offer custom packaging solutions. Please note that we do not produce these packing materials in-house. We work with our partners who specialize in packing services.